In the worldwide pharmaceutical industry, India's pharmaceutical sector is significant. By volume, India is third in the world for output, and 14th by value. By 2030, the Indian pharmaceutical market is anticipated to reach $130 billion, making it the largest exporter of drugs and vaccines in the world. Companies like Supreme Allied Services play a huge role in the growth of this sector. Supreme Allied Services is an ISO 9001-2008 certified Turnkey Contractors & Exporters dealing in Mechanical, Piping, Thermal Insulation, Tankage & Fire Hydrant Systems of Pharmaceuticals, and other process industries. We spoke to one of the founders of the company – Sunny Kutty George and asked a few questions about the industry and the role of Supreme Allied Services. Check out the small snippets from the interview to know more.
Humble Beginnings
“My first job was as a site coordinator for a consultant for projects in pharma sector. My work routinely brought me in touch with contractors and I realized that there was a shortage of professional and quality dedicated companies in this area", says George.
“In 1996, I quit my job and along with my brother Benny, we started the company with a temporary crew of fewer than 100 people. We operated out of a single room with two office employees, a few clients, and consultants who relied on our knowledge and dedication. Our aim was simple – provide end to end professional services to our clients with focus on quality and safety as per international standards”.
Today, Supreme Allied Services is one of the largest turnkey contracting companies in the country, with an annual turnover of more than 100 crores and a team of 1500 employees. Their portfolio includes the world’s leading players in the Pharma, FMCG and Chemical Industries with projects in 150+ locations across India and worldwide.They havesuccessfully expanded operations in various locations across the Indian Subcontinent, Africa, Middle East and Europe.
The firm is an ISO 9001 certified company and a Licensed Fire agency under the Directorate of Maharashtra Fire Services, in addition to being member of the National Safety Council, Export Promotion Council, various Indian Chamber of Commerce, and more.
Market Positioning
Supreme Allied Services provides numerous services such as Civil, Mechanical, Plumbing, Fire, Insulation and more. One of the biggest turnkey solution providers for the pharmaceutical business in India, Supreme offers end-to-end services. Most of the main Indian pharmaceutical businesses have been cli ents of the company over the last 25+ years. The firm has completed more than 300 projects with about 70 pharmaceutical companies in the last years in more than 63 locations in India and nine places worldwide.
“Our USP is a thorough understanding of complicated pharmaceutical requirements, whether it be in Bulk Drugs, Injectables, Vaccines or other formulations, a well-trained Workforce with the appropriate internal resources to meet all of our customer's needs, and a dedication to quality and safety as per International standards”, says George.
Supreme’s Head Office is in Mumbai, and it has implementation teams in place at all significant pharmaceutical manufacturing centers. The Company, particularly the workforce is made up of highly experienced Engineers & skilled technicians who are knowledgeable about the requirements of the industry.
“At Supreme Allied Services, we have a team of more than 1500 workforce which include Engineers, Supervisors & highly skilled technicians who are thoroughly versed in all facets of project management and technical knowledge. The team constantly works towards establishing lasting connections based on honesty, excellence, and value in addition to client satisfaction. The top companies in the pharmaceutical, fast-moving consumer goods and chemical industries are among those in our clientele, and they put their trust in us because of our technical expertise, familiarity with local and global requirements and dedication to quality and safety".
Supreme Allied Services takes quick action to meet the clients' needs, along with this, ease of access to top management, on-site inventory of heavy equipment and construction equipment, inhouse Fabrication Facilities and in-depth understanding of domestic and global markets are some of the greatest strengths of the firm.
Effect of the COVID-19 Pandemic
“The COVID-19 pandemic has had a significant impact on the Indian pharmaceutical sector. The pharmaceutical sector made a considerable contribution to sanitization, quarantine facilities, and preventive healthcare in addition to continuously providing medicines. It addressed the pandemic's immediate problems by assessing the use of the available medications and investigating various creative solutions. The world looked to India for vaccines,and we delivered in record time and exceeded expectations.
The low cost of manufacturing as per international standards such as USFDA, MHRA, and more, and the availability of competent labor are the key strengths of the Indian pharmaceutical sector. The major goals of our clients are to complete projects quickly and on schedule without sacrificing quality or safety. At Supremes, we have the right staff and infrastructure in place to handle various projects across international borders smoothly. Our goal is to offer our clients a total solution, including assistance with Design, Turnkey Construction, and quality support after Commissioning. During the pandemic, we have undertaken many projects with major vaccine& other Pharma companies and delivered in record time. Our ability to work in critical environments, under time constraints without affecting quality and safety is the reason why we have one of the best customer retention rates in the industry”, declares George.
The Path Ahead
Supreme Allied Services is an organically grown company developed by the hard work and dedication of theentire team. The firm prides itself on having one of the highest customer retention rates in the industry and its ultimate aim is to build a long-term relationship with our clients based on integrity, value, performance and quality. The company is also building an in-house team to take up complete design consultancy and also the electrical & civil works included in the turnkey projects.
“We believe that by doing so, we will be able to offer our clients a true end to end solution for all their requirements. In the next few years, we expect a significant boom in the Industrial contracting business. We have already established ourselves in the pharmaceutical industry, and now we want to dominate the FMCG, Chemical & Petrochemical sectors as well. As new manufacturing centers are popping up in these regions to suit local & external demands, particularly in the wake of the epidemic & current geopolitical developments. We also intend to further expand our international operations in the neighboring countries, South Asia, West Asia, Africa, Europe and Middle East. It is going to be an exciting journey ahead”, signs off George.
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