Unicommerce to Streamline Tata 1mg's Online Order System

Key Highlights:

• Tata 1mg partners with Unicommerce to streamline logistics and order processing across India.
• The integration enables real-time stock tracking, automated fulfillment, and expiry-based product management.
• The move supports Tata 1mg’s rapid growth in the booming Indian e-pharmacy sector.

Tata 1mg has partnered with Unicommerce, a leading e-commerce enablement SaaS platform in India, to boost its order processing and logistics capabilities. Through this collaboration, Tata 1mg aims to automate and streamline its backend operations, ensuring faster and more accurate product deliveries across 1,000 plus cities.

Also read: Unlocking India's Innovation Potential in Pharma

Unicommerce’s multi-channel order and warehouse management systems will help Tata 1mg manage stock levels in real time, improve demand forecasting, and minimize overstocking. This integration enhances the efficiency of fulfilling orders placed on Tata 1mg’s website and other marketplaces, while also improving the overall customer experience.

The platform’s batching functionality will enable quick detection of faulty or expired products, allowing for timely recalls or sales prioritization based on expiry alerts. Tata 1mg, which offers a wide range of products under its own brand—including nutritional supplements, personal care, Ayurveda, and medical devices—has seen rapid growth across online channels.

With India’s e-pharmacy sector projected to grow from US$ 394.09 million in 2024 to US$ 801.34 million by 2030, technology-driven partnerships like this one reflect a broader industry push towards digital health transformation, supported by initiatives like the Digital Health Incentive Scheme (DHIS).

Tata 1mg Vice President – Consumer Products, Ketan Bhatia, noted “As a leading online health & wellness brand, we are committed to providing our customers a seamless shopping experience for our wide range of effective & high-quality products. Our partnership with Unicommerce is a step towards strengthening our e-commerce operations to enhance the buying experience for our customers across the country”.