Deepti Nandy

Head - Pharma TA & Operation

The paradigm of recruitment and hiring within the pharmaceutical industry has undergone a significant transformation over the years, marked by notable shifts in candidate empowerment, the fostering of high-performance cultures, and the customization of work experiences. Notably, the transition to digitalization across the entire recruitment process, from sourcing to onboarding, marks a pivotal shift affecting various sectors, not exclusive to pharma. This digital evolution has empowered candidates, rendering them more accessible for interviews, thus altering the dynamics of candidate engagement. Moreover, the emphasis on cultivating a high-performance culture has intensified, prompting individuals to prioritize health and agility, fostering continuous learning and cross-functional collaboration. Furthermore, emerging trends indicate a heightened focus on specialized skill sets, particularly in areas like IT, Artificial Intelligence, cybersecurity, and digital marketing, indicating evolving job requirements in the pharmaceutical industry and beyond.

However, challenges persist including talent scarcity, high attrition, and strict hiring criteria, posing significant recruitment hurdles in the pharmaceutical industry. Significant talent shortage prevails due to rigid eligibility criteria, such as specific educational backgrounds required for positions in the pharmaceutical industry. Stringent requirements set by companies, including age groups and industry specialization, further limit the available talent pool. The decline in hiring fresh graduates exacerbates this shortage, while high attrition rates add to the challenge. Additionally, the cost of recruitment remains high due to investments in consultants and internal referral programs.

To this end, Career Point stands as a formidable player in the pharma recruitment industry, boasting over 25 years of expertise, instilling trust and credibility among clients and candidates alike. With a steadfast commitment to quality and customization, Career Point prioritizes a customer-centric approach, ensuring precise alignment with client needs. Ethical practices underscore every interaction, reinforcing its reputation for reliability and integrity. Leveraging seasoned leadership and strategic partnerships with pharmaceutical organizations, Career Point extends its reach and attracts top-tier talent.

Driving Diversity & Growth

One of the noteworthy milestones of the firm is its emphasis on staff growth and diversity. With a blend of experienced professionals who have grown within the firm and a focus on nurturing fresh talent, Career Point has cultivated a dynamic workforce. Notably, the firm boasts a workforce where women make up over 70 percent, surpassing industry benchmarks and contributing to a diverse and inclusive workplace culture.

In driving forward its commitment to diversity and staff growth, Career Point places a particular emphasis on the invaluable contributions of women within its workforce. With a steadfast dedication to nurturing talent and fostering an inclusive environment, the firm proudly champions the role of women at every level of its operations.

Women serve as not only integral members of the team but also as prominent leaders and decision-makers within the organization. Their diverse perspectives, innovative thinking, and dedication to excellence have played a pivotal role in shaping the firm's success story. By fostering a workplace culture where women are not only supported but also celebrated, Career Point continues to set the standard for excellence in the industry while driving positive change within the broader professional landscape.

Leading-edge Solutions for Diverse Pharmaceutical Recruitment Needs

Career Point's specialized talent acquisition team is uniquely positioned to address the diverse recruitment needs of pharmaceutical clients. With an industry-specific focus, this team is trained to understand the nuanced requirements of the pharmaceutical sector, which often includes multiple divisions with distinct needs. Every wing of Pharmaceutical/ Healthcare Industry, whether it is Phrama Formulation, Medical Device/Equipment or Diagnostics, presents its own set of challenges and requirements. Therefore, having a specialized recruitment team with an in-depth understanding of these divisions is essential. The firm’s talent acquisition team emphasizes the importance of tailoring recruitment strategies to meet the unique needs of each division, ensuring that clients receive candidates who are well-suited to their specific requirements.

The Talent acquisition team at Career Point operates with a proactive approach, utilizing a combination of talent scouting and internal headhunting to identify and attract top talent. The database created by Career Point over the course of 25 years in the pharmaceutical recruitment industry indeed stands out as a formidable asset. Its robustness and exclusivity set it apart from competitors, making it a distinctive advantage. The firm ensures that clients have access to a diverse pool of candidates who possess the skills and experience necessary to excel in their roles. Moreover, the Talent acquisition team places a strong emphasis on fitment, recognizing that a successful recruitment process goes beyond simply matching qualifications to job requirements. By focusing on cultural fit and alignment with organizational objectives, the firm ensures that clients receive candidates who are not only qualified but also well-suited to their organizational culture and values.

In instances where clients have bulk hiring needs that must be filled urgently, Career Point offers Turnkey Staffing and Recruitment Process Outsourcing (RPO) services. These services are designed to provide clients with a comprehensive solution for their recruitment needs, allowing them to quickly scale their workforce while maintaining quality and efficiency. The Turnkey Staffing and RPO services offered by the firm are backed by a team of experienced recruiters who are well-versed in handling large-scale recruitment projects. By leveraging their expertise and industry insights, the firm is able to effectively meet the immediate hiring needs of pharmaceutical clients, ensuring that they have access to the talent they need to drive success.

Furthermore, Career Point's client engagement process is characterized by a comprehensive approach that begins with a thorough understanding of client requirements. By engaging with hiring managers and stakeholders, the firm ensures that it has a clear understanding of client expectations and objectives. This information is then used to develop tailored recruitment strategies and checklists, ensuring that candidates are sourced and screened according to client specifications. Throughout the recruitment process, it maintains open lines of communication with clients, soliciting feedback and making adjustments as needed to ensure a successful outcome. By continuously striving for improvement and innovation, the firm ensures the delivery of high-quality recruitment services that meet the evolving needs of pharmaceutical clients.

“The major factors that distinguish us from other players in the industry stem from our unique outlook and specialized approach. We lay our emphasis on tailored solutions and expertise, particularly in recruitment, where specialized recruiters focus solely on specific segments within the pharmaceutical industry. This specialization ensures a deep understanding of each role's requirements, leading to zero rejection rates and streamlined candidate sourcing”, adds Deepti Nandy, Head - Pharma TA & Operation at Career Point.

Journey of Excellence in Pharmaceutical Recruitment

Since its inception in 1999, Career Point has achieved significant milestones, including celebrating its 25th year of operation, marking a quarter-century of service in the pharmaceutical, healthcare, and medical device industries. Operating nationwide and extending services to neighboring countries like Nepal, Bangladesh, and Sri Lanka, underscores its regional reach. Additionally, the firm's evolution from traditional sourcing to comprehensive talent acquisition support reflects its adaptability and commitment to meeting clients' evolving needs.

Looking ahead, the future roadmap of Career Point encompasses a blend of upskilling, strategic operations, and digital transformation to adapt to evolving industry demands. With a focus on continuous upskilling and reskilling, the firm emphasizes the importance of staying abreast of industry requirements. Key innovations include leveraging AI for automated candidate assessments and enhancing virtual interview capabilities. Personalized experiences and support are prioritized, alongside a commitment to diversity and inclusion initiatives. By embracing technology, personalization, and diversity, Career Point charts a progressive course in the pharmaceutical recruitment landscape.

"With 25 years of experience in pharmaceutical recruitment since our inception in 1999, we've consistently adapted to industry changes. Ethical conduct towards candidates and companies remains our priority, fostering credibility and performance. Upholding integrity, we ensure candidates and companies receive ethical treatment, driving excellence in our operations", concludes Subhasish Nandy, Consulting Partner at Career Point.