According to Precedence Research, the global pharmaceutical logistics market is predicted to be $102.56 billion dollars in 2025 and to reach around $219.1 billion dollars by 2034 at a CAGR of 8.80 percent. Increased production and sales of generic medicines and new-age formulations have boosted the demand for pharmaceutical logistics in India. Technological innovations in warehouse automation have also resulted in increased efficiency for logistics service providers. However, clients often face critical challenges while availing services from logistics providers. Firstly, providers do not properly maintain temperature-controlled environments in the warehouses, which leads to the deterioration of product quality. When it comes to logistics, the risk of counterfeit drugs is always there if security is compromised in any way.
DK Enterprises understands these challenges and maintains temperature-controlled environments exactly according to government guidelines and has employed strict security measures at all warehouses and the entire distribution chain so that original medications are stored and supplied to the market.
The company was established in 1989 in Jaipur, Rajasthan, and later in 2003, operations were expanded to Delhi and then Mumbai in 2006. The company’s primary motto is customer satisfaction and has its well-equipped facilities at all the locations. “All employees are well-trained in handling the stocks and carry out all the processes of kitting and de-kitting as safely as possible with utmost care and diligence. We provide automated reports for every shipment and also analyze data across facilities to manage transportation in multiple regions”, mentioned K C Bansal, Chairman & Managing Director, DK Enterprises.
DK Enterprises employs automated machine handling equipment for efficient auto retrieval and storage of products, bar-code scanning for recording and managing all the products, and shop floor automation to make the supply chain more efficient
K C Bansal, Chairman & Managing Director
Technology Excellence
It has been observed over the years that technological advancement has revolutionized the logistic market, which helps faster movement, less manpower, and errorless operations. DK Enterprises believes that temperature-controlled logistics is an important need for keeping the efficacy of products intact. The healthcare supply chain is revolutionized nowadays and the company is fully prepared for this by strictly following the GDP norms to maintain the quality of products through regular training for all employees. Temperature-controlled warehouses also make the company stand apart in the market. “We operate TAPA-A certified, temp-controlled warehousing for 5000+ pallets across 4 chambers, namely Chiller, Cold, Cool, and Ambient, all with multiple monitoring systems for temperature regulation and alerts”, stated Bansal.
DK Enterprises employs automated machine handling equipment for efficient auto retrieval and storage of products, bar-code scanning for recording and managing all the products, and shop floor automation to make the supply chain more efficient. It prioritizes material safety by implementing FEFO in its WMS, limiting rack height to 1m, and ensuring rodent and dust control. The company’s 24/7 CCTV-monitored control room oversees both vehicles and premises for added security.
Process Efficiency
In the pharmaceutical logistics sector, timely delivery is critical, which DK Enterprises ensures using regular follow-up and looks into the fact that the material is delivered within the pre-decided timeline. The process of delivery becomes more streamlined because the company has access to its delivery vehicles. It ensures that the product is delivered promptly and efficiently. DK Enterprises is currently working in the domestic market with its own designated offices at Jaipur, Mumbai & Delhi with deliveries pan India. It keeps a thorough track of all the dispatches and ensures that the same is delivered securely on or before the prescribed timeline. “We have our specialization in temperature-sensitive shipments as we are equipped the big cold rooms, with power backups. Our trained staff ensures that the required temperature is maintained during transit and that the cold chain is not broken. All the Cold rooms are fitted with data loggers, and the same is remotely monitored”, said Bansal.
The company ensures that the GDP norms are followed in the warehouse and the room temperature is maintained as prescribed at all times. The warehouses are also equipped with full power backup. It keeps on surveying customer satisfaction and ensures that all customers are fully satisfied. In case of any complaints, they are attended to on priority and make sure that the same mistakes are not repeated in the future. “We keep on updating the technology in warehouses, such as automation, and are ISO 9001:2015 certified company”, he added.
Future Endeavours
The company has gained significant trust and recognition in the market because of its advanced warehousing infrastructure and well-equipped distribution network. Looking ahead, it wants to keep up with the good work and acquire more clients in the coming years. “We will keep on updating our technologies and emerge as one of the trusted pharmaceutical logistics providers in the country”, concluded Bansal.
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