Naresh Agarwal

Director

According to recent reports by Grand View Research, the Indian Pharmaceutical Logistics market generated a revenue of $3,762.0 million in 2023 and is expected to reach $7,851.9 million by 2030. The market’s growth is fuelled by the rapid expansion of India’s pharmaceutical industry, rising demand for temperature-sensitive drugs and growing adoption of e-pharmacy platforms. Today, the demand for ad­vanced cold-chain logistics is also higher than ever, particular­ly for the safe transportation of temperature-sensitive phar­maceuticals. However, most freight service providers struggle with infrastructural gaps that hinder their ability to meet these critical demands. Moonline Express Cargo goes beyond the ordinary by offering services that cover a varied range of pharmaceutical products, including both cold chain and non-cold chain materials, with efficient delivery timelines ranging from 24 to 48 hours by air and 72 to 96 hours by train, ensuring efficient and reliable deliveries.

Moonline Express Cargo is a premier cargo consolidator that offers efficient transportation solutions through both air and rail networks. The company holds exclusive stocks of airline airway bills across all Indian airlines, ensuring priority handling and streamlined logistics. Moreover, it operates dedicated wagons on the express passenger trains of Indian Railways, enabling swift and reliable freight movement. The unique combination of air and rail services gives the firm a lead over its competitors, allowing it to cater to time-sensitive shipments while optimizing costs. “Gradually over time, our well-devised strategy has helped us forge strong relationships with major corporations, positioning ourselves as a trusted logistics partner in the industry”, says Naresh Agarwal, Director, Moonline Express Cargo.

Maintaining Transparent Communication

Moonline Express Cargo provides turnkey logistics solutions tailored for industries like Pharmaceutical, FMCG, Cosmetics, Packaging and Readymade Garments. With a broad network of over 25 strategically located offices, the company boasts seamless logistics operations and ensures integrated warehouse to warehouse deliveries. Each of its office has highly trained and experienced professionals who specialize in handling the unique challenges of pharmaceutical supply chains. Their expertise enables them to provide reliable, efficient and compliant support, ensuring the safe and timely delivery of critical medical supplies to clients.

Moonline Express Cargo maintains strict oversight on pharmaceutical cold chain logistics, making sure that all the temperature-sensitive shipments are properly labeled and promptly communicated to its hub team. To guarantee swift handling and minimal transit time, cargo is prioritized with airlines at the time of booking. Pre-alerts with complete shipment details are shared with destination teams, keeping every stakeholder informed at every stage. Also, in case of potential delays beyond permissible limits, the company takes proactive measures by withdrawing the cargo, re-icing it and ensuring it is optimally prepared for onward transit. Its rigorous approach safeguards product integrity, ensuring more cohesive and compliant deliveries.

Moonline Express Cargo is fully dedicated to delivering exceptional client satisfaction through well-crafted strategies that prioritize responsiveness, transparency and continuous improvement. By actively listening to clients, it ensures their needs are understood and addressed with precision. The firm believes that timely and accurate communication keeps clients informed at every stage, fostering trust and reliability. Any challenges that arise throughout the entire supply chain operations are swiftly and effectively resolved, reflecting the firm’s commitment to delivering premium services. Moreover, the firm values client feedback as a crucial driver for continuous improvement, consistently refining its processes to enhance the overall client experience.

Future Plans & Aspirations

Moonline Express Cargo is committed to optimising its systems to streamline daily transactions with minimal human intervention. The firm has plans to achieve it through system integration, automated booking docket generation, effortless data updates, software compatibility, automated manifest creation, real-time data transmission, live delivery tracking and E-POD implementation.

As part of its future roadmap, Moonline Express Cargo is driving innovations to redefine delivery efficiency. It also has plans to continue to grow by establishing new offices in new areas and expanding its network across the country. Inspired by the precision and speed of a relay race, the firm is actively developing strategies to drastically shorten its turnaround time. Its ambitious goal is to achieve a 12-hour turnaround time for both cold chain and standard shipments, ensuring faster and more reliable deliveries. This initiative involves optimizing transportation networks, leveraging advanced supply chain technologies and enhancing coordination across its supply chain. By continuously refining its processes, the company aims to set new industry standards, reinforcing its commitment to excellence in time-sensitivelogistics.